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23. Are your website prices inclusive of VAT? Product prices on our website state whether VAT is included.
24. What payment methods do you accept? We accept Cash, Bkash, Nagad, credit/debit cards, and bank transfers.
25. Do you offer Cash on Delivery (COD)? Yes. Cash on delivery is available across Bangladesh.
26. Are there extra installation charges for CCTV packages? Standard packages may charge a minimal installation fee based on location.
27. Do you offer EMI payment facilities? Yes. EMI facilities are available for selected credit cards.
28. Does cable length affect the installation price? Yes. Extra cable beyond package limits is billed per meter.
29. Can I get a custom quote for a large office building? Yes. Contact us for a free site evaluation and tailored proposal.

Types of CCTV Cameras

31. What is the difference between Analog and IP cameras? IP cameras offer higher resolution and network features; analog cameras are budget-friendly.
32. What is a Full-Color CCTV camera? Full-color cameras record vivid color footage even at night.
33. What is a Dome CCTV camera best used for? Dome cameras are ideal for indoor ceilings in homes, offices, and shops.
34. What is a Bullet CCTV camera best used for? Bullet cameras are designed for outdoor perimeter and wall monitoring.
35. What is a PTZ CCTV camera? PTZ (Pan-Tilt-Zoom) cameras rotate 360 degrees and zoom into targets remotely.
36. What is a WiFi IP camera? WiFi cameras connect to your wireless network without video cables.
37. What is a 360-degree panoramic camera? It uses a fisheye lens to cover an entire room with a single camera.
38. Do you sell cameras with built-in microphones? Yes. Audio-enabled CCTV cameras capture live video and clear sound.
39. What is a Smart Dual-Light camera? It stays on IR at night and turns on white light when motion is detected.
40. Are mini hidden cameras available? We sell compact security cameras designed for discreet indoor placement.

Features & Technology

41. Can I watch live CCTV video on my smartphone?Yes. All our modern DVR/NVR systems support mobile app remote viewing.
42. Does mobile live view require high-speed internet?A basic broadband or 4G connection is sufficient for smooth streaming.
43. How far can night vision CCTV cameras see?Standard night vision ranges from 20 to 40 meters.
44. Are your outdoor cameras waterproof?Yes. Our outdoor cameras feature IP66 or IP67 weatherproof ratings.
45. What camera resolution should I choose?2MP (1080p) is good; 3MP, 4MP, or 5MP offer sharper details.
46. What is AI motion detection in CCTV cameras?It reduces false alarms by distinguishing people and vehicles from animals or trees.
47. Can CCTV cameras work without electricity?They need power, but connecting them to an IPS or UPS keeps them running during outages.
48. How long can a CCTV system record footage?A 1TB hard drive typically stores 7 to 15 days of footage depending on camera count.
49. Does audio recording use extra data or storage?Audio uses a very small amount of extra storage space.
50. What is H.265+ video compression?It reduces video file sizes to save up to 70% of storage space.

Home & Business Use Cases

51. Which CCTV setup is best for a small apartment?A 2-camera wireless WiFi setup or a 2-camera analog kit works great.
52. What is the best security setup for a retail shop?Full-color audio dome cameras paired with a 4-channel DVR setup.
53. Do you install CCTV cameras in industrial factories?Yes. We install long-range IP cameras designed for industrial complexes.
54. Can CCTV cameras help monitor domestic helpers or kids?Yes. WiFi cameras with 2-way talk allow remote monitoring and communication.
55. How many cameras do I need for a 3-bedroom flat?Usually, 3 to 4 cameras cover main entrances and common areas.
56. Are CCTV cameras suitable for outdoor garages?Yes. Bullet outdoor cameras with night vision protect parked vehicles.
57. Do you set up cameras for schools and colleges?Yes. We configure multi-channel centralized camera systems for campuses.
58. Can CCTV cameras read car license plates?Yes. Specialized ANPR cameras read vehicle registration plates accurately.
59. Is CCTV legal to install in Bangladesh offices?Yes. It is legally compliant for workplace security and monitoring.
60. Can CCTV prevent burglaries in homes?Visible cameras act as a strong deterrent to potential intruders.

Warranty & Support

61. Do your CCTV cameras come with a warranty?Yes. Most products carry a 1-year to 2-year replacement warranty.
62. How do I claim a product warranty?Bring the defective unit with your purchase invoice to our service center.
63. Does warranty cover damages caused by lightning strikes?No. Physical burn, water damage, or electrical surges are excluded from standard warranties.
64. Do you offer post-warranty maintenance services?Yes. We offer servicing plans and repair support after warranties expire.
65. What should I do if my DVR stops recording?Check your power adapter, or contact our support team to test the hard drive.
66. How fast is your repair service?Standard warranty repairs take 3 to 7 working days.
67. Do you provide user manuals with camera purchases?Yes. All products include original manuals and setup guidance.
68. Can your team reset forgotten DVR passwords?Yes. Our technical team can reset passwords for Hikvision and Dahua DVRs.
69. Do you offer online technical remote support?Yes. We offer remote troubleshooting via software like TeamViewer or AnyDesk.
70. What happens if a brand-new product arrives damaged?We replace DOA (Dead on Arrival) items immediately upon verification.

Installation & Setup

71. How long does standard camera installation take?A standard 4-camera home installation takes 3 to 5 hours.
72. Will installation cause wall damage?Our technicians use clean cabling conduits to protect wall finishes.
73. Can I install a WiFi IP camera myself?Yes. Plug-and-play WiFi cameras can easily be set up using a mobile app.
74. Do I need a monitor to view CCTV footage?No. You can view footage directly on your mobile phone or laptop.
75. What cable is used for IP camera installations?IP cameras use Cat6 network cables with RJ45 connectors.
76. What cable is used for Analog HD cameras?Analog cameras use 3+1 coaxial copper cables.
77. Can CCTV work without an internet connection?Yes. Systems record locally to hard drives without needing an internet connection.
78. When is internet required for a CCTV system?Internet is only required if you want to stream footage to your mobile phone remotely.
79. Do you provide outdoor weatherproofing for cable joints?Yes. We use waterproof junction boxes for all outdoor installations.
80. Can you shift an existing CCTV setup to a new location?Yes. We offer complete CCTV uninstallation and re-installation services.

Troubleshooting & Maintenance

81. Why is my CCTV camera showing a “No Video” error?It is usually caused by a loose power adapter, damaged cable, or DVR port failure.
82. Why is night vision footage blurry?Clean dirt or cobwebs off the camera lens with a microfiber cloth.
83. Why can’t I access my CCTV on my phone anymore?Check if your router restarted or if your DVR’s IP settings changed.
84. What causes a DVR to beep constantly?Beeping usually indicates a hard drive error, power loss, or video loss.
85. How often should CCTV cameras be cleaned?Clean outdoor lenses every 2 to 3 months for optimal clarity.
86. Why is my CCTV audio noisy or distorted?Ensure audio cables are shielded away from high-voltage electrical lines.
87. How do I back up CCTV footage?Insert a USB drive into your DVR/NVR and export selected time slots.
88. What causes rolling lines on the CCTV monitor?Power supply noise or grounding issues typically cause horizontal video lines.
89. Why is my full-color camera displaying black and white?Check if the white light setting is disabled in your camera menu.
90. Can hard drive failure cause video loss?Yes. A faulty hard drive can crash DVR system performance.

Why Choose CCTV Price BD.com?

91. Why buy from CCTV Price BD.com instead of local shops?We offer genuine brands, competitive pricing, expert advice, and reliable warranty support.
92. Are your prices updated regularly?Yes. We keep our online store updated with current market rates in Bangladesh.
93. Do you offer customized commercial security plans?Yes. We design custom security networks for offices, warehouses, and factories.
94. Do you provide genuine brand spare parts?Yes. We sell authentic power supplies, splitters, and original accessories.
95. Are your installers trained professionals?Yes. Our technical team has years of practical installation experience.
96. Can I compare different camera models on your website?Yes. Our website features built-in tools to compare product specs easily.
97. Do you offer deals or seasonal discounts?Yes. We run regular discount campaigns on package deals and smart cameras.
98. Can you upgrade my existing analog system to an IP system?Yes. We convert old wiring layouts to modern high-definition IP networks.
99. Do you support emergency technical assistance?Yes. Phone support is available during business hours to resolve urgent issues.
100. How do I place an order with CCTV Price BD.com today?Visit our website, select your product, click “Buy Now,” or call our sales line directly!